Frequently Asked Questions

Explore answers to common inquiries about Neborides' top-tier limousine services.

  • What types of vehicles do you offer for limousine service?

    We provide a diverse fleet of luxury vehicles, including executive sedans, SUVs, and premium coaches, ensuring opulent and comfortable travel for various occasions.

  • Are your chauffeurs licensed and experienced?

    Absolutely, our chauffeurs are skilled professionals with extensive experience and the necessary licenses to ensure your safety, comfort, and a delightful journey.

  • What occasions are suitable for limousine services?

    Our limousine services cater to a variety of events, including weddings, proms, corporate events, airport transfers, city tours, and special celebrations. We tailor our services to meet your unique needs.

  • How do I make a reservation for a limousine service?

    Booking a limousine service is easy. You can make a reservation online through our website or contact our 24/7 customer support team for assistance. We ensure a seamless and convenient booking process.

  • Can I customize my limousine experience for a special event?

    Of course! We understand the importance of personalization. Our team can work with you to tailor the limousine experience, ensuring it perfectly matches the theme and requirements of your special event.

  • What amenities are included in your limousine service?

    Our vehicles are equipped with luxury amenities such as leather seating, entertainment systems, climate control, refreshments, and more. The specifics vary by vehicle type, so feel free to inquire about the available amenities.

  • Do you offer services for group transportation?

    Absolutely, we specialize in providing group transportation services for corporate events, weddings, and other gatherings. Our spacious premium coaches ensure all passengers travel comfortably and in style.

  • How far in advance should I book a limousine service?

    We recommend booking your limousine service as soon as your plans are confirmed, especially for peak seasons and special events. This ensures availability and allows us to prepare for your exceptional experience.

  • What is your cancellation policy?

    Our cancellation policy varies based on the reservation details and timing. It's best to contact our customer support for information about our cancellation policy and any associated fees.

  • How do you ensure passenger safety during the journey?

    Passenger safety is our top priority. Our chauffeurs are trained professionals who follow traffic rules and prioritize safe driving practices. Our vehicles are regularly inspected and maintained to ensure they are in optimal condition.

  • Is alcohol consumption allowed in your vehicles?

    Yes, alcohol consumption is allowed for passengers of legal drinking age in our vehicles. However, we adhere to all local laws and regulations regarding alcohol consumption. Please inform us in advance if you plan to consume alcohol during the journey.

  • How can I pay for the limousine service?

    We accept various payment methods, including credit cards, debit cards, and cash. You can provide payment at the time of booking or upon completing your journey, depending on your preference and the terms of the reservation.

  • Can I make changes to my reservation after booking?

    Yes, we understand that plans can change. Contact our customer support team as soon as possible to discuss any modifications to your reservation. We'll do our best to accommodate your needs and preferences.

  • Do you provide limousine services outside of your local area?

    Yes, we offer limousine services not only in our local area but also to various destinations beyond. Feel free to inquire about the locations we serve and the details of our out-of-town limousine services.

  • How can I get in touch with your customer support team?

    You can contact our customer support team by phone, email, or through our website's contact form. We are available 24/7 to assist you with any inquiries, reservations, or concerns you may have.